Transportation Services operational response to COVID-19 (coronavirus)

Updated 4/1/20 1:40 p.m.

We recognize these are unprecedented times and circumstances, and campus operations are rapidly changing. The following will help clarify transportation and parking efforts to support essential UW, UW Health, and UW affiliate employees.

Campus has moved to essential operations only; more information is available in Chancellor Blank’s March 17 announcement. Transportation Services offices are closed, and operations reduced, until campus directives say non-essential operations can resume.

Please stay tuned to for the most up-to-date campus information and related resources. Details are extremely fluid and may change multiple times a day.

This post is a working document and will be updated with operational changes as new information becomes available.

Customer Service Locations

All Transportation Services office locations are closed as of March 18. Offices will be closed until campus directives state non-essential operations may reopen.

Customer emails will be addressed as necessary during this closure. Calls will be returned when possible.  More detailed responses will follow when offices reopen. Questions about transportation during reduced campus operations can be sent to


Park and rides

Park and ride lots are open per normal schedule—no overnight or weekend parking. There is no shuttle service as of March 19. As per relaxed campus parking rules (see below), park and ride permit holders may park on campus in certain lots.

Campus Parking

At this time, no parking permit or payment is required to park in most* surface lots and gated lots (ramps and garages). All timed “meter” (through vendor ParkMobile) stalls do not require payment. Flex permit holders do not need to start a paid parking session.

*Exceptions: There are certain controlled parking areas: high security areas, areas vital to researchers, and some lots near UW Hospital. A lot specific permit is required to park in these areas.

  • Controlled as of 3/17/20: Lot 11 (Bascom Hall), Lot 23 (Van Hise Garage), Lot 38 (Microbial Sciences Garage), and Lot 95 (HSLC Garage).
  • Controlled as of 3/23/20: Lot 13, 22, 51, 54, 56, 74, 81 and 82. If you do not have a lot specific permit for one of these surface lots but need access for your work, please email with the subject line “Requesting access for parking in [insert Lot #]”.

Essential employee parking map (PDF)

For safety reasons, vehicles must be properly parked inside the lines for marked stalls and cannot park in restricted areas (ex. access aisle, fire lane, blocking someone in, etc.) or reserved stalls. Reserved stalls are specially signed and include department reserved, service/vendor and UW Disabled stalls. A state DOT Disabled permit or plate is required for use of UW Disabled stalls.

Note: Some campus buildings are closing and parking attached to those buildings may be impacted. This list will be updated as information is available:

  • Lot 80 is open, but Union South is closed. Foot traffic can use the open stairwell to access the Dayton Street patio area. Accessible parking is available in the circular drive off Dayton Street, between Union South and Computer Sciences.


Bus service

Madison Metro Transit has announced service changes and reduced operations. Read full details on the Metro COVID-19 service update webpage. The Metro website details which routes will run and their respective schedules.

Campus service will remain on recess schedule following spring break. Only Route 80 and 84 operate during recess service. Update 4/1/20: Starting April 3, Route 80 will detour off Dayton Street to Johnson Street between Charter and Lake Streets. This supports the work finishing the Dayton Street construction project. See detour specifics, including available bus stops, on the Metro website.

As of March 24, Metro is using a “rear door access only” process. This will minimize the number of passengers passing closely by drivers.  Only passengers who use a wheelchair or need assistance will use the front door. All other riders enter and exit through the rear door.

Metro is limiting bus capacity to 15 people (including the driver) to allow for CDC recommended social distancing. Metro will also be increasing the number of buses on select routes with high ridership in order to meet demand while still maintaining the set maximum capacity.

Need help figuring out how to get to campus with these changes? Email for assistance. And if you’re using Google Maps, set the date of travel to a Saturday to see a recommended travel plan.

Campus accessible circulator shuttle

Regular accessible circulator shuttle operations will resume on March 23 following break. Shuttle surfaces will be regularly sanitized. Any updates will be provided as they are available.


SAFEwalk is closed starting March 18. Any updates will be provided as they are available.

University Bicycle Resource Center

The University Bicycle Resource Center is closed during spring break as planned. It will remain closed following break. Any updates will be provided as they are available.

All UBRC courses for the spring semester have been canceled to follow the campus directive to cancel non-essential group gatherings.

All “air and repair” locations will be available.

Any updates will be provided as they are available.

The overall campus situation is being monitored and adjustments to Transportation Services operations will be made as needed. Your patience and understanding are appreciated.

Again—please visit for the most up-to-date campus information and related resources.