The Emergency Ride Home program is a safety net for UW and UW Health employees who commute without a personal vehicle. If an emergency arises, ERH ensures you aren’t stranded on campus. Service hours are Monday through Friday, 6 a.m. to 6 p.m.
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Request an emergency ride home
We partner with Lyft to support the Emergency Ride Home (ERH) program.
How it works
- Set up an account with Lyft.
- Submit a Lyft pass registration form to receive a Lyft pass code via email.
- Schedule a ride in Lyft and use the code when paying for the ride.
Tips for using your Lyft pass
- Do not pay for the emergency ride home with a credit card: you will not be reimbursed.
- Any driver gratuity is the rider’s responsibility.
- Each pass is valid for three uses within a six-month period.
- If the pass does not work, it may have expired. Please resubmit the ERH form to get a new code.
- You must submit a new registration form again after using the pass three times.
Eligibility
You are eligible for ERH if you commute to work via any method other than driving alone, including:
- Bus
- Park & ride
- Biking
- Walking
- Carpool
- Vanpool
Appropriate use
Appropriate requests for ERH:
- Getting sick at work
- A family member becomes sick or injured while employee is at work
- A personal crisis occurs (e.g., death in the family, extensive property damage or loss, etc.)
Transportation Services reserves the right to review a request to determine emergency status. We have no control over the response time of a cab or fleet vehicle; customers should confirm these details when they request the service.
Inappropriate requests for ERH:
- Running personal errands
- To get home from events that are planned in advance, such as after-hours meetings
- School cancellation/closing (in most cases)
- Vehicle broke down
- Working overtime
- In general, any situation of which there was prior knowledge
Restrictions
ERH can be used up to three times every six months.
Overuse/abuse of ERH may endanger this program, so Transportation Services will carefully review requests. We reserve the right to rule requests for rides inappropriate regardless of any prior judgments.
Related resources
See the emergency ride home policy for program details.