Office Locations and Hours
Certain rules are in place at the WARF and 21 N. Park Street customer service office locations to ensure the safety of our employees and our customers. Please follow the posted signage and directions from employees.
To minimize in-person traffic within our offices we strongly encourage online purchases of permits and passes by using our eBusiness purchasing portal–see the permit page for specific permit purchase/application details and the employee bus pass page for bus pass ordering info. Not all products are available for purchase online.
We also offer a drive-thru at our 21 N. Park Street office. See chart below for hours of operation.
| WARF Building | 21 N. Park Street | American Family Children’s Hospital – Closed until further notice |
|---|---|---|
| Room 124 610 Walnut Street Madison, WI 53726 |
21 North Park Street Suite 1200 Madison, WI 53715 |
Room E004 1675 Highland Avenue Madison, WI 53792 |
| (608) 263-6667 | (608) 263-6667 | (608) 263-6667 |
| Office hours: 7:15 a.m. to 4:30 p.m. M – Tu 8 a.m. to 4 p.m. W 7:15 a.m. to 4:30 p.m. Th – F |
Drive-thru hours: 7:15 a.m. to 4:30 p.m. M – Tu 8 a.m. to 4 p.m. W 7:15 a.m. to 4:30 p.m. Th – F Lobby hours: 8 a.m. to 4 p.m. M – F |
Closed until further notice Hours: 7:15 a.m. to 12:30 p.m. M 7:15 a.m. to 11 a.m. Tu 8 a.m. to 11 a.m. W 7:15 a.m. to 11 a.m. Th – F |
Scheduled Office Closures (Legal Holidays)
- 2021: January 1, January 18, May 31, July 5 (Independence Day Observed), September 6, November 25, December 24-25, December 31
- 2022: January 17, May 30, July 4, September 5, November 24, December 24, December 26 (Christmas Day Observed), December 31